Idaho Recognition Products always chooses to put our customers first, when feasible and reasonable. The graduation business is very seasonal, and due to manufacturing guidelines, most of our product is pre-ordered between August to December. Therefore, we cannot issue refunds after January 1st of each school year, as all product has already been ordered and/or delivered. IRP is not responsible for changes made to graduation Dates, Times, Locations, nor designs, colors, logos, mascots, and otherwise.
Cap, Gown, Tassel, Stole, & all other required graduation regalia, are non-refundable after January 1st, 2020. Refunds requested prior to January 1st, 2020, are subject to Delivery & Handling and a 15% restocking fee.
Senior Clothing, Jewelry, & Accessories, are non-refundable. Exchanges are permitted in like-new condition.
Traditional & Photo Announcements, Address Labels, Name Cards, and all other custom product, are non-refundable. In the event of a graduation Date, Location, and/or Time change, insert cards will be provided with updated information.
Awards, Medals, Cords, Diplomas, Diploma Covers, are non-refundable. Reprints due to Name and/or Date changes are the responsibility of the purchaser.
Class & Championship Rings are non-refundable. We offer free re-sizing for life.